5 min read
AI keeps pushing the automation boundary. Trust decides where each workflow settles.
AI is automating more complex work that spans several systems. Each workflow settles at a different point on the automation spectrum, from AI as a copilot to AI working alone while a person keeps watch. The business sets that point, not the model, and it moves as trust is earned one task at a time. Leaders who design for the decisions AI hands back will get more from it than those chasing full automation everywhere.
AI · hybrid models · trade-offs & options